Overview
Join SSP UK & Ireland as On Board Host for TransPennine Express (TPE) at York Station.
Pay Rate: £13.20 per hour plus commission.
Hours: Full-time (39 hours).
Shifts: Rotational shifts between 6am and 8pm, including some weekends.
Responsibilities
* Provide at-seat trolley service on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
* Travel on assigned trains, assist passengers, achieve sales targets independently, and meet contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed, engaging with passengers, providing information, addressing diverse needs, and offering accurate details on services, ticketing, platforms, and potential disruptions.
* You can claim up to 50 rover tickets for TPE network rail for family and friends.
Qualifications
* Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
* Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
* Ideally at least 2 years' experience in a customer-facing role within the Retail, Leisure & Hospitality industry.
* Full training will be provided.
Benefits
* Discounted meals while on shifts.
* Employee discounts.
* Friends and Family Discount App.
* Award-winning training, apprenticeships and development programs.
* Health & Wellbeing Support.
* Referral Rewards: Get rewarded with £400 for successful referrals.
* Holiday allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
* Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
* Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
Summary
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Design, Art/Creative, and Information Technology
* Industries: Hospitality
Apply now to embark on the best part of your journey as On Board Host.
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