This role is based 5 days a week at our Shirebrook HQ This role sits within the Property Department and reports to the Utilities Manager, who leads all utility services across the Group's portfolio. The Utilities Manager reports directly to the Head of Energy and Utilities Management. This is an entry level role suitable for somebody with prior administrative experience. You'll play a key role in managing utility accounts across our EU sites, supporting the development of internal processes, and helping implement our strategy to drive growth, profitability, and service excellence. You'll also work closely with both internal stakeholders and external partners to ensure our operations are efficient, effective, and future-ready.
* Act as a primary contact for suppliers, distributors, and other energy, gas, and water bodies
* Working closely with EU colleagues and account managers to managing communication and resolve payment issues and service discrepancies
* Validate utility invoices and reconcile monthly statements of account across our EU portfolio, ensuring alignment with industry standards and approval for payment in each country.
* Support the identifying and implementing of cost-saving opportunities across the portfolio.
* Liaise with Property, Projects, Facilities teams, and external contractors.
* Coordinate and manage internal and external service changes.
* Manage the full Change of Occupier process in line with company protocols.
* Maintain accurate daily data updates.
* Ensure utility services are set up and transferred to group providers for all new store openings.
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