Location: Leicester
Type: Permanent
Industry: Licensed Products
Job Ref: TGM2141
The Company:
A fantastic opportunity for an import merchandiser to play a crucial role in facilitating the sales process and ensuring customer satisfaction. This position requires a detail-oriented individual with excellent communication skills and a strong commitment to providing exceptional support to the retail customers. You will be working with Buyers, building relationships and supporting the internal teams. Hybrid options available
Key Responsibilities
* Supporting a major retail customer with day-to-day Product Merchandising
* Ensuring that products meet delivery dates
* Raising orders and notifying factories as required.
* Communicating with the buying team and understanding key sample deadline and selection/ sign off dates
* Working with buyers and the design team to receive design packs
* To ensure availability of all required samples for buyer’s selection meetings on time
* Request buyers’ feedback
* To ensure a timely review of account performance
* Managing the critical path and ensuring the customer is updated
* Work with 3rd Party warehouse to ensure the goods are booked and delivered as per agreed dates.
* Complete weekly dispatch report
* Arrange and lead customer meetings.
* Other duties as required.
Skills
* Previous experience in a merchandising role, preferably within the wholesale or retail industry.
* Dynamic, flexible working methods, adapting to the needs of the customer and business
* High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
* Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders.
* Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
* Proactive and customer-focused mindset, with a commitment to delivering high-quality service.
* Team player with the ability to collaborate effectively with colleagues across departments.
#J-18808-Ljbffr