Customer Team Member (SPAR 18+) Llangefni
Min of 12 p/w - possibly more hours when the store needs.
Flexible
Evenings, Weekends, and Bank Holidays.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Aldridge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
1. Greeting customers in a friendly and welcoming manner.
2. Answering customer inquiries about products and services and assisting customers in finding the items they need.
3. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
4. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Aldridge SPAR store
Store Operations:
5. Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
6. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
7. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
8. Previous experience in a similar role and/or industry is preferred
9. Reliably follows instructions and procedures with excellent attention to detail
10. Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
11. Ability to contribute ideas for delivering exceptional customer service and driving the business forward
12. Experience of using a ‘Challenge 25’ policy desirable
13. Keen and enthusiastic approach to working both in a team and independently
14. Previous cash handling experience is preferred but not essential
What's in it for you?
15. Excellent benefits package including:
16. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
17. Develop your skills and capability in a highly supportive and multi-diverse culture
18. Outstanding Training & Development
19. Gain hands-on experience in a high volume, fast paced convenience store
20. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
21. Proactive promotion of internal candidates
22. Paid Breaks
23. Free Tea & Coffee
24. Early access to your pay through ‘EarlyPay’
25. 24/7 access to your payslips and Rotas via HR/Payroll portal
26. Wellbeing support – access to emotional support, counselling, legal and financial advice
27. Company Pension Scheme
28. NEST pension scheme
29. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
30. Extra Holidays - Purchase Scheme
31. Cycle to work - Bicycle purchase scheme
32. Long Service Awards
About us:
At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.