Personal Assistant
Doncaster Adult Mental Health & Learning Disabilities Care Group is looking for an experienced, highly motivated, enthusiastic, and versatile Personal Assistant to join their Senior Leadership Support Team.
The successful applicant will provide a comprehensive and highly confidential personal assistant service to the Doncaster Adult Mental Health & Learning Disabilities Care Group Senior Leadership Team.
The role includes robust management of extremely busy and conflicting diaries, monitoring, responding and escalating e‑mails, producing excellent written minutes, proactively responding to ESR and performance reports, and supporting high‑quality identified projects and specified business functions.
You will need to be flexible, proactive, resilient, plan and organise workloads in response to diverse competing priorities, and create and maintain effective working relationships at all levels.
The closing date is 05 May 2026
Main duties of the job
* Provide comprehensive administrative and secretarial support to the Care Group Senior Management Triumvirate, prioritising workload and planning ahead.
* Produce confidential correspondence, reports, presentations, minutes and agendas; draft documents using Word, Excel and PowerPoint; create and maintain databases and spreadsheets and ensure timely distribution of all documentation.
* Manage and record incoming correspondence and emails, identifying urgent items and alerting relevant managers; draft responses and handle routine mail, sharing information with appropriate teams.
* Arrange, attend and minute formal and informal meetings as required.
* Maintain and develop filing, archiving and records systems, creating procedures to support effective administration, including ‘bring forward’ reminders.
* Use information systems to monitor mandatory/statutory training and record staff absence.
* Act as first point of contact for the Triumvirate, assessing enquiries and directing actions in their absence.
* Initiate actions on behalf of the Triumvirate in response to telephone, email and in‑person enquiries.
* Manage and coordinate email and diary commitments for the Triumvirate.
Qualifications
* 5 GCSEs including English or equivalent standard of education with an emphasis on numeracy and literacy
* NVQ 3 in Business Administration or equivalent
* RSA/OCR Level 3 Typing/Word processing or equivalent
* IOSH qualification or prepared to undertake study
* Moving and handling object key trainer or prepared to undertake study
Experience
* Demonstrable experience of working in a busy office and pressurised environment and managing a diverse workload
* Knowledge and experience of using Microsoft Office applications
* Experience of managing teams
* 2 years administrative experience within the NHS or other complex organisation
* Experience of working to and meeting deadlines
* Experience of liaising with staff across different disciplines and organisational boundaries
* Experience of working across multi‑agency groups
* Experience of supporting or managing projects
* Experience of performance management
Knowledge
* Thorough understanding of confidentiality and security of information
* Working within financial constraints, policies and procedures
Skills
* Ability to produce documentation to a high standard
* Demonstrate initiative and work effectively both independently and as a member of a team
* Effective problem‑solving abilities
* Excellent verbal and written communication, negotiation and presentation skills and the ability to employ these skills to maintain effective relationships
* Ability to translate information from and across multiple formats and media
* Ability to manage a diverse workload
* Developing, implementing and maintaining processes, procedures and systems
* Deal appropriately with sensitive and confidential information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Rotherham Doncaster and South Humber NHSFT
#J-18808-Ljbffr