My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals.
They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, they also have a strong sales department covering these areas.
They believe that their core strengths lie with the teams of people that work for them and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise.
They are now looking to appoint an experienced Lettings Manager for their Lettings & Management Department to continue and build on this success.
You’ll be responsible for running the department, including:
Managing the Lettings team
Carrying out line manager duties, including day-to-day support, recruitment and training
Overseeing the letting process
Advertising
Tenant screening
Finalising lease agreements
Conducting property viewings
Organising Property inspections and inventories
Responding to enquiries and maintenance requests
Coordinating property maintenance and repairs
Ensuring compliance with rental policies, lease agreements and legal requirements
Monitoring of rental payments
Maintain accurate records, including associated departmental admin
Essential skills:
Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors
Excellent verbal and written communication
Administrative ability related to property management
Ability to work under pressure, be flexible and multi-task
Deliver exceptional customer service
Manage and inspire your team
Driving licence and car
Preferable:
ARLA membership
Knowledge of the local area
Knowledge of proptech solutions, such as Fixflo and Goodlord
Hours of work
5 day working week
Monday – Friday 8.50am – 5.30pm (with 60 minutes unpaid lunch break)
Saturdays 8.50am – 4.30pm (with 60 minutes unpaid lunch break)
Package on offer
Basic Salary £31,000 per annum (depending on experience)
Car allowance £250 p/m (£3,000 pa)
OTE £50,000 + per annum
Profit share paid every 6 months
Uncapped earning potential for mortgage referrals
Benefits
Business mileage
21 days plus BHs holiday allowance (23 days after 5 years)
Full time including every other Saturday (with a weekday off in lieu)
TN Card – local business discount card scheme
Birthday off each year
Health Care cash back scheme
Free parking available but not guaranteed