What is the job role?
Casual - working as and when required.
The job involves providing a high level of service to the citizens of Coventry who require transportation to and from schools, day care centres for older people, colleges and centres for citizens with learning difficulties. This can involve handling large wheelchairs and loading them on and off the vehicle securing the wheelchair on the vehicle and dealing with any other situation that might arise on the vehicle.
Continuity is a vital part of the service we provide and we endeavour to keep the same driver and escort on the vehicle as much as is reasonable practicable. In summary the role involves the following tasks:
1. Undertake all escort duties in allocated vehicles as instructed by a Supervisor.
2. Pick up clients and transport them to their point of destination using the vehicle in a safe manner at all times.
3. Take all reasonable steps to prevent clients from causing harm to themselves and/or others.
4. Complete all paperwork as requested.
5. Working with vulnerable people and challenging behaviours
This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
Professionalism and a good work ethic are an essential part of our service as this projects a good image to the citizens of Coventry out on our roads. We expect our escorts to:
6. Respect all clients and treat them with sensitivity at all times.
7. Be flexible in working contracted hours over a standard working day and over a 5-day working week on a rota basis as and when required to meet the needs of the service.
If you need help or support to complete your application, please visit our to see how we can assist you.
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'
Interview date(s): tbc
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.