The role
You'll lead and manage the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you'll be doing
Lead the maintenance team, delegating and supervising daily operations
Oversee inspections, repairs, and general upkeep of apartments and communal areas
Ensure statutory obligations and compliance requirements are met
Manage planned preventative maintenance (PPMs) and remedial works
Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
Maintain accurate records and documentation of all maintenance activity
Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you
Proven experience in a facilities or maintenance management role
Strong customer service skills in a resident-facing environment
Excellent written and spoken English
Strong IT skills including MS Word, Excel, and Outlook
Excellent relationship-building skills with both residents and team members
Organised, efficient, and an excellent communicator
Professional, approachable, and able to lead with integrity
A proactive and collaborative team player