Job Description
* Carry out plumbing maintenance, repairs, and installations across guest rooms, public areas, kitchens, spa facilities, and back‑of‑house zones
* Respond promptly to maintenance requests, ensuring minimal disruption to guests and operations
* Conduct preventative maintenance on all plumbing systems, including pipework, drainage, pumps, valves, and water heaters
* Diagnose and resolve faults efficiently, ensuring long‑term solutions and adherence to safety standards
* Support the Engineering team with daily operational tasks, planned maintenance, and emergency call‑outs
* Ensure all work complies with UK building regulations, health & safety standards, and Fairmont brand expectations
* Maintain accurate records of completed work, parts used, and follow‑up requirements
* Monitor water systems, including pressure, temperature, filtration, and chemical balance where required
* Assist with major projects, refurbishments, and system upgrades
* Ensure tools, equipment, and workshop areas are maintained in a clean, safe, and organised condition
* Collaborate with Housekeeping, Front Office, Spa, and F&B teams to support seamless operations
* Provide professional communication when interacting with guests or colleagues, maintaining a polished and courteous manner
* Support energy‑saving and sustainability initiatives related to water usage and system efficiency
* Participate in daily briefings and training sessions to stay aligned with operational priorities
* Uphold Fairmont grooming, conduct, and service standards at all times
* Demonstrate flexibility and multi‑skilling, supporting additional engineering tasks as required
Qualifications
* Minimum 2–3 years’ experience as a plumber or maintenance engineer, ideally within hospitality, commercial buildings, or luxury environments
* Recognised plumbing qualification, such as NVQ Level 2 or 3 in Plumbing & Heating (or equivalent)
* Strong understanding of UK plumbing regulations, water systems, drainage, and safety standards
* Experience with preventative maintenance programmes and reactive repair work
* Ability to diagnose and resolve issues quickly and effectively
* Excellent communication skills, with a professional and courteous approach
* Strong organisational and time‑management abilities
* Comfort working independently and as part of a wider Engineering team
* Physical capability to meet the demands of the role, including manual handling and working in confined spaces
* A commitment to maintaining luxury standards and supporting an exceptional guest experience
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people