Overview
Store Colleague position at Pets at Home. Part-time, £12.21 per hour. Location: 2, Riverway Retail Park, Phase 2, Spynie Heights, Irvine, North Ayrshire, KA12 8AY. Contract Type: Permanent. Contracted Hours: 12. Weekday morning availability and weekends are required.
Responsibilities
As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will build strong customer relationships and enhance their experience with us.
* Deliver outstanding customer service with personalised, attentive support.
* Communicate effectively with customers (verbal and written).
* Address questions and resolve issues quickly and efficiently.
* Learn and develop professionally.
* Help achieve targets in a retail setting.
* Collaborate with the team to provide excellent customer service and meet store goals.
* Be flexible with shifts, including evenings, weekends, and some bank holidays.
What You Will Bring
* Outstanding customer service and the ability to make customers feel valued.
* Strong communication skills, both verbal and written.
* Effective problem-solving abilities.
* A eagerness to learn and develop.
* Target focus and a proactive approach to meeting business goals.
* Teamworking mindset and collaborative spirit.
* Flexibility to work shifts as required.
Benefits
* Attractive pay rates
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to participate in charity work in the local community
* Career progression opportunities
About Us
Pets at Home understands and cares for pets. Our colleagues support pets and their people, with roles across store teams, veterinary partnerships, grooming, and charitable activities. We value diversity and aim to create opportunities for our communities.
Our preferred method of contact is via email. Please check your junk/spam folder regularly to ensure you receive our communications.
Additional Information
Organisation: Pets at Home
Date Posted: 01-09-2025
Expiry Date: 03-09-2025
Notes: We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications.
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