Freight Forwarder – Basildon - £27,000 - £32,000 Per Annum Freight Forwarder Package Overview: * Salary: £27,000 - £32,000 per annum (dependent on experience) * Hours: Full-time, Monday to Friday, 08:30 – 17:30 (1-hour unpaid lunch) * Excellent Progression and Training Opportunities * Based in Basildon Company Overview: We are a leading logistics company, seeking a motivated and experienced Freight Forwarder to support our Customer Services & FFD Manager. This is an exciting opportunity to join a dynamic team, where you will play a key role in delivering top-quality freight solutions while contributing to the company’s ongoing success. Freight Forwarder Role and Responsibilities: * Support Leadership: Assist the Hed of Customer Services in executing the department's strategy to align with the Managing Director’s vision, aiming to enhance business development and profitability. * Customer Service Excellence: Ensure excellent customer service by managing client expectations and building strong relationships. * Booking Management: Ensure accurate and timely recording of all customer bookings in the operations system. * Sales Team Collaboration: Maintain regular communication with the sales teams to report new sales leads and ensure smooth handovers of shipments. * SOP Management: Create and maintain current Standard Operating Procedures (SOPs) f...