Field Application Engineer (FAE)
Annual salary: GBP 40,000 to GBP 60,000, depending on experience.
Work location: Adastal Park, Ipswich
The Role
Our client is a global provider of broadband and wireless communication solutions. They are looking for a Field Application Engineer to support their UK customers and ensure the successful deployment of their networking devices. In this role, you will work closely with international R and D teams and Telecom Operators, providing technical expertise throughout the product lifecycle.
They are seeking a motivated Field Application Engineer to support customers across the UK, working with cutting:edge networking and broadband solutions developed by their global engineering teams.
You will:
* Provide technical support and on:site assistance to customers and channel partners.
* Act as the key technical liaison between customers, sales teams and R and D.
* Deliver product demos, training and troubleshooting.
* Support both pre:sales and post:sales activities, ensuring smooth deployment and high customer satisfaction.
About You
You are a customer:focused Engineer with strong technical capability and clear, confident communication skills. You enjoy solving complex issues, working independently, and supporting customers both remotely and on:site.
You Ideally Have:
* A degree in Computer Science, Electrical/Electronic Engineering, or a related field.
* Knowledge of networking, broadband, routers/gateways, and wireless technologies.
* Strong analytical and problem:solving abilities.
* Experience in field support or customer:facing engineering roles (preferred).
* Willingness to travel to customer sites when required.
Essential Requirements:
* 3 : 5+ years of experience in the networking or broadband industry.
* A solid understanding of software development and testing principles.
* Hands:on experience with broadband networks.
* Proficiency in Python, scripting, and Linux.
Nice To Have:
* Experience with Wi:Fi, VoIP, or IoT technologies.
* Familiarity with ACS/TR:069 and TR:181 testing and management in lab or production environments.
* Experience with defect:tracking systems such as JIRA.
What Our Client Offers:
* Opportunity to work with advanced networking and broadband technologies.
* Competitive salary aligned with UK engineering roles.
* Supportive environment with opportunities for professional development.
* Close collaboration with global teams and exposure to real:world deployments.
How
Please submit your CV and a self:introduction materials Cover Letter now.
Equal Opportunities
Our client is an equal:opportunity employer and welcome applications from all qualified individuals regardless of age, gender, ethnicity, disability, religion, or sexual orientation.
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