Your newpany
The services of Hays have been retained by our client, a large Housing Association in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 2–3 months with the possibility of further extension.
Your new role
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
Responding directly to tenants’ queries regarding maintenance by telephone and/or by personal visits.Liaising with maintenance staff when responding toplaints regarding maintenance issues and maintenance services.Liaising directly with Supported Living Scheme Managers in relation to maintenance issues.Monitoring and reviewing that statutorypliance requirements are being maintained in Supported Living Schemes and General Needs properties.Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.Liaising with contractors to ensure problems are dealt with quickly and effectively.Monitoring the performance of contractors.Carrying out ‘Change of Tenancy Inspections’ for properties ensuring void properties are returned ready to let at the earliest opportunity.
What you'll need to succeed
To be considered for this position, you must possess:
An HND or equivalent in a surveying, building services or property management related discipline, or sound knowledge of building construction with a minimum of 6 years' relevant experience in construction or estate/property management.A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.Good problem-solving,munication and negotiation skills.Good organisational andputer skills that include MS Word and other MS programmes.
What you'll get in return
This position offers an immediate start with the opportunity to work with a large Housing Association. You will be paid via Hays on a weekly basis for all hours worked.