Head of Customer £70,000 - £75,000 20% Bonus Electric Car / £5k Allowance We're working with a progressive UK manufacturer of uPVC windows and doors, supplying a strong network of retail customers, as they seek to appoint a senior, commercially driven Head of Customer to their head office team in Eastbourne. This Head of Customer role will suit a high-calibre Branch Manager, General Manager or commercial leader ready to step into a broader strategic position, with full ownership of the customer journey and a portfolio of key accounts. The Role - 'Head of Customer' Own the customer journey end-to-end - shaping and improving every touchpoint to drive satisfaction, loyalty, and long-term retention Drive commercial growth - managing key accounts, identifying new opportunities, and aligning sales, marketing, and customer strategy to increase revenue Lead and develop the function - building a high-performing team and embedding a strong customer-first culture across the business About You - Our ideal candidate To succeed as Head of Customer, you'll be a commercial operator first and foremost-someone who understands how to turn customer relationships into tangible business growth. A proven track record of driving sales through customer experience Strong account management and relationship-building skills Experience leading teams and delivering measurable commercial results The Package £70,000 - £75,000 basic Bonus scheme up to 20% Electric company car or £5,000 allowance Full company benefits This is a standout opportunity to take ownership, shape strategy, and directly influence business growth. To apply, simply send your CV via this website.