Job Description
IT Support Engineer - UK Remote
* Fully Remote | UK Only
* Windows Server, Desktop, Software & Systems Support
* £32,000 - £37,000 + bonus, pension, training & development
Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team.
We're looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance.
Key responsibilities include:
* Delivering technical support for a wide range of IT Services & Applications
* Assisting with new product introductions and ensuring smooth deployments.
* Investigating and resolving complex product issues, both remotely and on-site when required.
* Supporting knowledge transfer to regional teams and partners.
* Developing documentation and tools to improve product supportability.
* Using remote access tools to diagnose and resolve issues without risking customer operations.
Essential skills & experience:
* Technical knowledge of Windows Server/Client environments.
* Programming or scripting experience i.e. SQL, C#, Bash, Python
* Strong written and verbal communication skills.
* Methodical troubleshooting and attention to detail.
* Ability to multi-task, prioritise, and adapt quickly.
If you are looking for a rewarding career in a fast-growing company, hit apply!
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.