Job overview
We are recruiting for two Assistant Medical Secretaries to join our Secretarial Team for 37.5 hours per week within the Respiratory department, based at York Teaching Hospital. You will provide support to the Medical Secretaries and their Consultant Teams.
Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants and GPs.
Main duties of the job
You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence.
The successful candidates will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
They will also be required to work unsupervised and communicate with Consultant Surgeons and wider team members on a regular basis.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
1. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
2. 27 days holiday rising to 33 days (depending on NHS Trust service)
3. A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
4. A variety of different types of paid and unpaid leave covering emergency and planned leave
5. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
6. NHS Car Lease scheme and Cycle to Work scheme
7. An extensive range of learning and development opportunities
8. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Experience and Knowledge
Essential criteria
9. Knowledge of Microsoft Office (Word, Excel and Outlook)
10. Thorough knowledge of complex medical terminology
11. Previous Secretarial/Administrative experience (6 months minimum)
Qualifications and Training
Essential criteria
12. Educated to GCSE Level or equivalent. English at C or above – or equivalent qualification/demonstrable experience
13. Word Processing and Computer literacy skills to RSA3/NVQ3 Level
Desirable criteria
14. AMSPAR or equivelant typing experience
15. ECDL or equivelant typing experience
16. Previous Office/Administrative experience in an NHS environment