Location: Bristol (Hybrid but office-based during probation)
Contract: Permanent, Full-Time
Hours: Monday – Friday, shifts between 8am – 9pm
Start Date: 18th May 2026 (you must be able to start by this date)
Our client is looking for a German-speaking Coach & Trainer to support performance, quality, and development across a busy customer-facing environment. This role is ideal for someone who enjoys developing others, improving processes, and driving high standards of customer experience.
The Role
* Review customer interactions and identify areas for improvement
* Deliver coaching, feedback, and guidance to support team performance
* Support training and development initiatives across the wider team
* Identify trends and contribute to process improvements
* Work closely with team leaders and stakeholders to enhance service delivery
About You
* Fluent in German and English
* Experience in coaching, training, quality, or customer service environments
* Strong communication and interpersonal skills
* Analytical mindset with great attention to detail
* Positive, proactive, and confident supporting others
This is an excellent opportunity to step into a role focused on people development and continuous improvement, with clear progression and a supportive team environment.
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