Salary: £31,537 to £34,434 per annum Grade: H Hours: Full Time, 37 hours per week Contract: Permanent Location: Harrogate, North Yorkshire We are looking to recruit a passionate and innovative individual to provide a high standard of frontline management to our successful in-house catering team at Harrogate Convention Centre! About us Matcham's is our in-house catering team here at Harrogate Convention Centre. We pride ourselves on quality produce and impeccable service and focus on supporting local suppliers and producers from the North of England, Yorkshire, and Harrogate. We cater to a variety of events and provide a range of services from a simple tea and coffee service to full-blown celebratory banquets. We are a friendly and driven team who put our customers at the heart of everything we do. We pride ourselves on delivering a professional, high standard service. The Role This is a varied and exciting role working within the newly formed in-house Catering Operation, Matcham's. We are looking for an innovative and dynamic leader who can inspire confidence to ensure high levels of service. We manage a substantial number of events throughout the year from retail catering to high-profile Gala Dinners meaning no two days are the same. This a fantastic opportunity for someone seeking a varied and exciting role. This role will include shift work so a flexible approach is required. The responsibilities of the role include: Food Service Ensuring that the client expectations of hospitality food and food service are consistently delivered in line with the HCC Standards. Continually monitoring the service and food provided at events and where necessary giving feedback to the Catering Supervisor/ service team to ensure the food and service is of the highest quality and in line with client requirements and the HCC standard. To contribute with the team to ensure the service is provided in a professional and timely manner. Financial Understanding and interpreting the financial control systems relevant to Catering and use the information to measure performance and work with the Operations Manager to achieve Catering financial targets. What you will bring The ideal candidate will ideally have previous experience in a similar environment and will have a passion for hospitality. Self-motivation, strong communication and time management skills are essential for this role. No two events are the same, so a resilient, positive and flexible attitude is essential. You will ideally have: Experience of managing in the catering / hospitality industry is essential to be able to meet the demands of this role Experience in managing a team to deliver operations in a high volume catering environment Knowledge of food safety regulations – qualifies to at least level 2 in food safety, but must be willing to progress to level 3 Experience of managing catering in the event sector would be an advantage What can we offer you? When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days per year after 5 years continuous service, plus public holidays. Up to 10 days extra leave can be purchased at any time. Extended unpaid leave is available for career breaks subject to business needs. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. If you are looking for salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology you can spread the cost from your monthly salary. Plus, lots more… Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Contact and Apply If you are interested in learning more about our opportunity, please email: Richard.Kendrick@harrogateconventioncentre.co.uk for an informal conversation. Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on the closing date. Key Dates Closing Date: Sunday 22nd February 2026 Interview dates: W/C 2nd March 2026 Key Documents Job Description Total Rewards Brochure NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.