IT Support Engineer - National Cancer Charity
Location: Hammersmith (Onsite, with UK-wide travel)
Salary: £37,000 - £41,500 per annum
Employment Type: Permanent, Full-time
On behalf of a leading National Cancer Charity, we are delighted to be recruiting an IT Support Engineer to support the continued development, efficiency, and reliability of their IT and communications systems. This is a crucial position, ensuring staff across the UK have the technical support and infrastructure they need to deliver vital services.
Based in Hammersmith, this role will involve travel across the UK and may require occasional work outside of standard hours.
The Role
As the IT Engineer, you'll work closely with the IT Manager to ensure IT systems run smoothly across the organisation. You'll manage IT support requests, maintain technical infrastructure, liaise with suppliers, and play a key role in ensuring system security and efficiency.
Key Responsibilities
* Ensure IT systems, equipment, and services are available and fully functional for all authorised users
* Work with external IT providers to maintain system security, software updates, data backups, and virus protection
* Support internal phone systems and ensure effective telecoms solutions are in place
* Maintain file structures and manage user access rights
* Train and support staff in the effective use of IT systems
* Coordinate with third-party suppliers and service providers to deliver effective IT services
What We're Looking For
* A relevant professional IT qualification or degree
* Proven experience in IT infrastructure support, ideally within the public or third sector
* Strong technical knowledge of Windows and Mac environments, MS Office, and SQL-based databases
* Experience managing external contractors and handling IT projects
* Familiarity with VOIP systems, Unix, and networking is highly desirable
* Excellent communication skills with a proactive, self-directed approach
Benefits
* Structured induction week and access to learning & development opportunities
* Time spent in one of the charity's unique support centres to understand the impact of your work
* Generous annual leave and enhanced sick pay
* Workplace pension and independent financial advice
* Enhanced maternity pay
* Travel loans, cycle scheme, and eye care support
* Regular wellbeing initiatives, including access to clinical psychologists and stress management courses
* A collaborative and welcoming work environment
This is a permanent opportunity, paying between £37,000 and £41,500 per annum based on experience. If you are interested in this opportunity, please feel to apply.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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