Role/Job Title: ServiceNow HRSD LeadWork Location: Leeds, UK (Onsite)Mode of Working Hybrid/Office Based: Office basedDuration of Assignment: 3 monthsThe RoleServiceNow HRSD Lead**Required Technical Skill Set: ServiceNow, ITSM Modules, HRSD module
No. of Requirements: 1
Desired Experience Range: 8+
Location of Requirement: UKYour Responsibilities: (Up to 10)
Requirements Sanitation: Work with stakeholders to understand business requirements without ambiguity, translate into technical requirements and work with the team to implement the requirement without affecting any existing configuration.
Technical Design: Create technical design from business requirements leveraging OOB ServiceNow-provided capabilities and utilities.
Development and customization: Design, develop, and customize ServiceNow applications and modules.
Integration: Maintain, fix or build integrations with other enterprise systems using technologies like REST and SOAP.
Workflow and automation: Implement and optimize automated workflows, flows, business rules etc. to streamline business processes.
Technical skills: Able to leverage front-end technologies such as JavaScript, Jelly Script, HTML, XML, and CSS to build and enhance applications and portals.
Maintenance and support: Provide ongoing support, troubleshoot issues, and perform system health checks, upgrades, and patches.
Documentation: Create and maintain technical documentation for processes, configurations, and solutions.
Collaboration: Work with business stakeholders, IT teams, and other professionals to align solutions with organizational goals.
Team Management: Guide and drive both HRSD Ops and release team with technical expertise for successful implementation of all the stories and closure of incidents/requests.
Your ProfileEssential Skills/Knowledge/Experience:**
Candidates should have at least 5+ years of hands-on ServiceNow development experience on the HRSD module, experience on building and maintaining complex integrations with People service platforms like Workday, PeopleSoft, Oracle Apps etc.
Candidate should be able to demonstrate a strong appetite to provide solutions to requirements leveraging OOB ServiceNow capabilities and utilities.
Candidate should have a strong knowledge about ServiceNow platform master data and the HR processes that leverage that foundation data.
Desirable Skills/Knowledge/Experience:
ServiceNow Certified Systems Administrator
ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist Human Resources