Overview
hackajob Bristol, England, United Kingdom
Join to apply for the User Centred Design Principal role at hackajob.
Office: Bristol, London, Manchester or Swansea.
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the Role
Our User Centred Design Principals are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe great delivery stems from:
* a thorough understanding of our clients and their needs
* strong practice skills and subject matter expertise
* excellent leadership
* a clear vision of lasting and effective change in a public sector environment
* the ability to translate meaningful strategy into effective implementation
They will lead the user centred design aspects of client engagements, oversee delivery within the account, coach teams, work with researchers, data analysts and client product owners, and translate product vision into UX strategy.
Your role at Made Tech
* Collaborate with clients to understand their needs and provide solution advice as a trusted advisor, shaping solutions leveraging Made Tech's capabilities
* Assess project performance, QA design deliverables and outcomes, and ensure client satisfaction
* Deliver design elements alongside client and Made Tech delivery teams
* Coach and mentor team members and provide direction to achieve engagement outcomes and develop careers
* Act as a UCD authority to ensure alignment with internal and industry best practices and capture engagement experience to improve standards
* Work as part of a wider consulting team on large-scale transformation and lead change projects in the public sector
* Participate in business development activities, including bids and pre-sales within the account and industry
* Undertake people management responsibilities, including performance reviews and professional development
* Serve as a thought leader within Made Tech and represent the company at industry events
Skills, Knowledge & Expertise
We’ll assess for:
* Public sector understanding
* Senior client stakeholder engagement
* Leadership
* Commercial skills, growing our practice
You can find the full job description about the role in our handbook here.
Eligibility and Process
An increasing number of customers require SC clearance. Eligibility is required to work on projects.
Job Benefits
For this role, you’ll have an initial call with our talent acquisition and mobility team, followed by a two-stage virtual interview, and a final meeting with an executive team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
* Industries: Software Development
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