Contact information
For an informal chat or queries regarding the role, please contact Nick Wyrill, Patient Service Manager (nicholas.wyrill@nhs.net) or Nkazi Ndlovu, Lead ACP (nkazimulo.ndlovu1@nhs.net)
About the role
An exciting opportunity has arisen for a ward clerk to join the Medical Same Day Emergency Care team.
The Ward Clerk will be responsible for in-patient clerical filing systems, administrative processes and clear systems of communication to enable the clinical team to function smoothly. Assist the Advanced Clinical Practitioners in collecting up to date information regarding a patients social circumstances and referring onto the relevant disciplines.
Main duties
* To prioritise and manage own workload in a set time frame which involves straightforward facts following established procedures and practices with supervision available when required.
* To meet and greet patients, visitors, friends, carers and colleagues communicating effectively but being aware of any verbal communication difficulties. To cross reference and check patients details on arrival against the Patient Administration `IT` system, whilst adhering to the Data Protection Act 1998.
* Frequently inputting data on the various hospital `IT` systems in order to process data for statistics, create and update patient information and make any future Out Patient appointments for patients whilst adhering to the Data Protection Act of 1998 and any individual clinic booking rules.
* Maintain clear, accurate, timely legible written documents in the Patient Medical Case Notes, if needed.
* Achieve effective communication with all levels of clerical/administrative staff, secretaries, and the multi-disciplinary professional team, other hospital departments and primary care team. This can be written, verbal, electronic, or by telephone. Occasional exposure to verbal aggression from patients and or their carers.
* Communicate effectively with all members of the multi disciplinary team, to up date team members on appointment availability.
* Responsible for maintaining the confidentiality of patients medical case notes and data, ensuring that medical case notes and computers are not left un attended, by adhering to the Data Protection Act 1998.
Essential person specification requirements
* Computer literate
* Good standard of education
* Ability to work towards an NVQ3 qualification
* Experience of working within a related area e.g. health care/ social care
* Experience & knowledge of multi-disciplinary team working
* Experience of filing systems
* Work with computer software systems e.g. Microsoft office, email & internet
Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance:
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Our benefits
* Access to the NHS pension plan
* Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
* Exceptional employee health and wellbeing services
* Extensive benefits and support, including:
* Onsite nurseries and childcare salary sacrifice scheme
* Cycle to work scheme
* Home electronics scheme
* Car lease salary sacrifice scheme
* Working carers support and advice, carers network and carers passport
* Flexible working options and family and carer-friendly policies
* Established staff networks, including LGBTQ+ and Race Equality
* Career progression, training and support
Skilled worker sponsorship
You can find out more about skilled worker and health and care visas on our careers site .