Are you ready to make a real difference? Help Shape a Flood-Resilient Future.
Flooding is a growing challenge as climate change and economic development reshape East Anglia. The Environment Agency leads the strategic response to all sources of flooding, helping communities and the environment adapt and thrive.
We’re looking for a proactive Flood and Coastal Risk Management Team Member to join our Partnerships and Strategic Overview (PSO) Team. In this dynamic and rewarding role you’ll help better protect people, property, and places across East Anglia from the impacts of flooding. You’ll have the opportunity to make a real difference - not just in how we manage flood risk today, but in how we prepare for tomorrow.
You’ll help us do this by providing advice to individuals, local planning authorities and some of the largest strategic infrastructure projects in the UK. You’ll have a role in helping others understand the advice we give whether they are members of the public or members of parliament.
Responsibilities
* Use flood risk data and modelling to inform planning decisions.
* Evaluate flood risk assessments and provide expert advice.
* Assess flood risk activity permit applications and their potential impacts.
* Ensure that our flood risk advice is accurate, consistent and influential with internal and external customers.
* Lead the continuous improvement of our processes through innovative ideas.
* Maintaining and updating our records to ensure information is accessible and accurate.
* Coordinate and track responses to customer enquiries and complaints, correspondence from members of parliament or ministers, and briefings for senior staff.
* Support cost recovery opportunities where appropriate to role.
Responding to incidents is a central part of what we do. You will be asked to have an incident role and provide support during an incident. This may attract an additional payment, and full training will be available.
Team
The Partnerships and Strategic Overview (PSO) Team, part of Local Operations, works with communities and partners to better understand and manage flood risk across Cambridgeshire and Bedfordshire.
Our main work areas include: using data, modelling, mapping; providing strategic direction; developing and delivering projects; and regulating activities like planning and permitting. Our aim is to help our communities and environment be climate resilient - so when flooding happens, it causes less damage and recovery is quicker.
Experience and skills required (Essential)
* Work independently and as part of a team to make decisions and achieve planned outcomes.
* Communicate accurately, accessibly, and persuasively in written and verbal responses.
* Develop and maintain positive relationships with internal and external customers.
* Respond to new and evolving situations and priorities, and plan tasks appropriately to maximise effectiveness.
* Translate complex information for a range of different customers and stakeholders.
* Recognise and address problems, making decisions independently, escalating where necessary.
* Ensure accuracy, problem solving, and confidently delivering solutions.
* Progress own learning and development.
Helpful but not essential
* Practical knowledge of GIS software.
* Degree in a relevant field such engineering, geography, or science.
* A full UK driving licence.
You’ll have a range of development opportunities and appropriate training will be provided.
Contact and additional information
We expect the successful candidate to regularly work from the office in Brampton (Huntington, PE28 4NE) and there is flexibility to work from home at times.
We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave, and an award-winning Pension Fund. See the candidate pack for more details.
Any queries, please contact kathryn.pettit@environment-agency.gov.uk
Applications are 'blind' assessed using your answers to the competency questions.
Interviews will be held in person in Brampton (Huntingdon) on 8th and 9th of July but may be subject to change.
Please note this role does NOT qualify for skilled worker sponsorship. Applicants must have correct Visas and Right to Work in place before applying for this role. Visit https://www.gov.uk/government/organisations/uk-visas-and-immigration where you can seek advice.
Competence 1: Influences and Persuades Others
Description: Describe a time when you had to persuade a professional partner, stakeholder, or customer to do something that they were initially reluctant to do.
As part of your answer please explain:
- what preparatory work you did
- how you responded to the needs of your audience
- the techniques you used in written and verbal communication
- how you reformulated your case as necessary.
More information on how to answer competency questions can be found in the candidate pack.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
Feedback is generally not available at sift stage.
Competence 2: Takes Decisions and Solves Problems
Description: Describe a time when you took personal responsibility to improve the quality or efficiency of a process.
As part of your answer please explain how you;
- identified the need
- designed the solution
- secured support for the change
- ensured it was embedded for the long-term.
Competence 3: Focuses on Customers and Partners
Description: Describe a time when you've developed effective relationships with customers or partners to deliver better outcomes.
As part of your answer please explain how you;
- identified and addressed customer needs
- balanced the needs of different customers
- built and maintained effective relationships
- monitored and measured customer satisfaction.
Application Note for Civil Service Applicants
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
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