Qualifications
Reporting Relationship
Service Manager
Job Role
To install and maintain FMH Conveyors range of products on Customer sites in accordance with customer's needs and requirements.
Essential Duties and Responsibilities
* Travel to customer sites to install and maintain all FMH conveyors range of products.
* Travel to customer sites to maintain other products within the Duravant Group whenever necessary.
* Train customers on the use of equipment
* Train customer technicians on service and maintenance of the equipment.
* To carry out all jobs in a safe way, ensuring adherence to Safe Systems of Work and Risk Assessments
* To complete detailed site work reports on pause or completion of works.
* Ensure compliance with all associated standards.
* Complete expenses reporting in accordance with the company procedures.
* Maintain a record of time worked, time for travel, etc.
* Strive to exhibit Duravant Core Values.
Main Relationships
* Field Service Manager.
* Deputy Field Service Manager.
* Field Service Engineers & Technicians.
* Sub-Contract Field Service Engineers & Technicians.
* Service Engineers from other Duravant companies.
* Field Service Administrator.
* Technical Director.
Qualifications/Education and Person Specification (E- Essential / D- Desirable)
Experience of working in a Field Service role
D
Experience of mechanical and electrical maintenance and installation
E
Ability to travel both nationally and internationally
E
Excellent communication skills and at all levels
E
Adhere to the company appearance code as per the Employee Handbook
E
Open to learning new skills and able to ask for help
E
Full driving licence
E
A good command of English both written and verbal
E
Good level of mechanical fitting skills
E
Good level of electrical engineering skills
E
Basic level of controls systems and PLC's
D
Basic level of welding skill
D
Apprenticeship in Engineering
D
Training in site safety
D
Forklift licence
D
MEWP Licence
D
Additional Information
The role can be physically demanding with heavy lifting, pulling, and pushing and being on your feet for a good proportion of the day. This role includes working inside a boom and therefore within a confined space.