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Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.
Shift Patterns Available - Weekends -24 hours per week
Friday -2pm- 6pm
Saturday -6am-10am and 2pm-6pm
Sunday -6am-10am and 2pm-6pm
Monday -6am-10am
Salary- £19,200.00
Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide "First Class - Right First Time Customer Service"
Key Accountabilities
* Carry out tasks largely unsupervised to cost and quality standards.
* Plan ahead - tasks and resources
* Liaise with internal/external customers to resolve problems.
* Collect, analyse, and distribute information/data.
* Provide professional/specialist advice both internally and externally.
* Developing relationships with external customers, suppliers.
* Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.
* Specify and ensure levels of support service are in place.
* Prioritise and co-ordinate workloads
Specific Qualifications/ Job Training
GCSE/NVQ standard. Experience of working at a similar level.
Specific Experience
Traffic management
Problem solving/logical thinking
Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
Specific Skills
Computer skills - Excel
Good communication skills, interaction at all levels internal and external.
Geographical knowledge
Team player with a flexible "Can-Do" attitude
Attention to Detail
Company/Industry Knowledge
Distribution/Logistics/Supply Chain Environment