Job Description: Sales Administrator
Company: RF Com
Location: Edinburgh, United Kingdom
Employment Type: Part-time, Monday to Friday, 9am - 1pm
About RF Com RF Com is a leading specialist supplier of RF and microwave components, serving customers across the United Kingdom. We provide high-quality electronic components and solutions to support the telecommunications, aerospace, defense, and industrial sectors.
Position Overview We are seeking a detail-oriented Sales Administrator to join our dynamic team. This role is essential to supporting our sales operations and ensuring excellent customer service in the specialised RF and microwave components market. The successful candidate will work closely with our sales team and customers to facilitate smooth order processing and maintain strong client relationships.
Key Responsibilities
* Process sales orders accurately and efficiently from receipt through to dispatch
* Maintain and update customer databases and CRM systems
* Coordinate with suppliers and manage inventory levels for RF and microwave components
* Prepare quotations, invoices, and sales documentation
* Handle customer inquiries via phone, email, and other communication channels
* Support the sales team with administrative tasks including meeting preparation and follow-up activities
* Manage delivery schedules and coordinate with logistics partners
* Monitor order status and proactively communicate updates to customers
* Assist with credit control and payment follow-up activities
* Generate sales reports and maintain accurate records
* Support trade show preparation and customer events as required
Essential Requirements
* Previous experience in sales administration or similar customer-facing role
* Strong organisational skills with excellent attention to detail
* Proficient in Microsoft Office Suite (Excel, Word, Outlook)
* Experience with CRM systems and order management software
* Excellent written and verbal communication skills
* Ability to work effectively under pressure and meet deadlines
* Strong problem-solving skills and customer service orientation
* Basic understanding of electronic components (training will be provided)
What We Offer
* Competitive salary commensurate with experience
* Comprehensive benefits package including pension scheme
* Opportunities for professional development and training
* Supportive team environment in a growing specialist market
RF Com is an equal opportunity employer committed to diversity and inclusion in the workplace