We Manage Jobs(WMJobs) is looking for a Customer Insight & Complaints Officer within the Adult Social Care department. This role requires strong communication and organisational skills, as you will lead on complex complaint investigations and liaise with customers effectively.
Successful candidates must have at least 2 GCSE’s including English at A*-C, and the position entails a hybrid work model, requiring a minimum of 3 days in the office.
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