Heritage Portfolio has a fantastic permanent opportunity for an experienced, innovative Multisite Hospitality Manager with strong commercial acumen to join the Heritage Portfolio team. The role involves overseeing the prestigious Hopetoun House and providing flexible support across other sites. Therefore, own transport is essential.
You will report to both the site lead and line manager, focusing on supporting the efficient planning and management of Heritage Portfolio events across various venues within our cultural destination. Ensuring that event planning and service delivery meet the needs of venue partners, clients, and Heritage Portfolio in a timely and effective manner is key. The position also involves planning, implementing, and monitoring high standards of Food Safety, Health, and Safety throughout the venue and contract areas. A flexible and adaptable approach is required, providing support across multiple locations.
What you’ll do
1. Ensure all planning, operational, and kitchen service delivery functions for the applicable venue(s) are in place and meet the appropriate standards.
2. Manage all quality control measures, Health & Safety, and Hygiene systems to the desired specifications of Heritage Portfolio, in line with the tasks assigned by each venue manager.
3. Understand and deliver service offers to venue clients, customers, and the Heritage Portfolio team.
4. Lead innovation and service styles that enhance client experiences and feedback.
5. Participate actively within the wider events team—contribute to team activities, discussions, and decisions to grow and improve the Heritage Portfolio business.
6. Articulate the service offers for each event, including the food element, equipment, flow, and customer experience, to improve the Heritage Portfolio business.
7. Support the venues in managing financial performance, including forecasting, event planning and ordering, staffing management, event costing, cost control, post-event review, stock management, and monthly reconciliation.
What you’ll bring
1. A passionate interest in the catering industry—knowledge of current trends and a keen interest in hospitality.
2. Full UK Driving License.
3. Demonstrable experience in a premium catering environment.
4. Excellent communication skills and the ability to present to colleagues, peers, and clients.
5. Strong organizational skills and excellent planning abilities.
6. Proficiency in Microsoft Word, Excel, PowerPoint, and Email.
7. Ability to motivate a team of diverse abilities and personalities.
8. Experience in people management and leadership.
9. Understanding of event costing and design.
10. Ability to produce accurate work under tight deadlines and pressure.
What we offer
We offer a salary of £29,000 - £32,000 per annum plus a range of excellent benefits.
Working with Heritage Portfolio is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you for who you are; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities for growth within the company
Ready to be part of something greater? Apply today!
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and ensuring disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria for the job.
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