A leading recycling and sustainability firm in Newmarket is seeking a Head of Service Delivery who will influence the entire customer experience lifecycle. You will lead a dynamic team responsible for improving service delivery quality across various functions while contributing significantly to sustainability outcomes. Ideal candidates will have a strong background in customer service leadership and proven project management abilities. The role offers a competitive salary between £50,000 and £60,000, a discretionary bonus, and various benefits including healthcare and pension.,
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