Service Advisor – Car Dealership Norwich Up to £30,000 basic + bonus Full-time | Permanent | Monday–Friday + Saturdays on rota The Role We’re looking for a Service Advisor to join a busy car dealership in Norwich. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties * Meet and greet service customers in the dealership * Manage bookings, job cards, and workshop scheduling * Upsell service plans, products, and accessories * Keep customers updated on progress, costs, and approvals * Ensure a professional handover on completion of work * Deliver outstanding customer service to increase retention Requirements * Previous experience as a Service Advisor in a car dealership or motor trade environment * Strong communication and customer-facing skills * Ability to upsell products and meet targets * Good organisational and IT skills (DMS experience an advantage) * Full UK Driving Licence preferred Benefits * Up to £30,000 basic + bonus scheme * Training and career progression with a franchised dealership Apply today to join a leading car dealership in Norwich as a Service Advisor! Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Ser...