Broughton Group is seeking a Complaints Investigator in Greater London to fairly analyze and resolve complaints. This role requires a strong understanding of regulatory deadlines and ownership of the complaint process.
As part of a hybrid working model, you will handle complaints via various communication forms, ensuring excellent service and timely resolutions, aiming for first-contact resolution.
Competitive PAYE rate of £23.07 and Umbrella rate of £30.50 apply.
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