Join to apply for the Communications and Campaign Manager role at Snappy Shopper.
About Us
Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector, worth £41b in the UK. In addition to our independent retailers, we serve most of the major convenience store players, including Spar, Nisa, Premier and Booker. Snappy exists to enable local high street businesses to serve their customers online so that local communities thrive, and revenue stays local. Retailers have seen revenue uplifts of between £5k and £120k per month, making the platform mission critical to local business.
Our location: We are a Scottish start-up with 140 colleagues based around the UK with offices in Dundee and Edinburgh. This is a hybrid role where you can work from either our Edinburgh or Dundee offices.
About The Team
You’ll be part of our Central Marketing team — the driving force behind the digital growth of our independent retailers. We work with retailers across the UK to create standout, scalable marketing campaigns that make a real difference. You’ll report to our Senior Marketing Manager and work closely with our entire marketing team, branding teams, store-facing colleagues as well as some of our third party partners.
About The Role
The Communications & Campaign Manager will be a creative force that leads the planning, execution, and optimisation of our marketing communications and campaigns. You’ll drive brand awareness, engage our audiences and deliver measurable results across multiple channels.
Your duties will include, but won’t be limited to:
* Leading and delivering impactful multi-channel campaigns (digital, social, PR, offline) to drive growth and meet objectives; ownership of the full campaign life cycle from planning to delivery.
* Support store launches to drive brand awareness and increase customer acquisition.
* Own and deliver the Central Marketing communications plan, crafting audience-tailored messaging across channels, overseeing asset production and ensuring consistent brand voice.
* Monitor and report on campaign performance using key metrics (reach, engagement, leads, ROI) and optimise future activity based on insights.
* Maintain and develop relationships with partners, including media partners, influencers and external agencies.
About You
We’re looking for a hands-on marketeer with creative prowess. Specifically, you will have:
* Proven experience in marketing communications, campaign management or related roles.
* A flair for copywriting and storytelling with the ability to tailor messages for diverse audiences.
* Experience managing campaigns across digital channels (email, social, influencers, PR, paid media, etc.).
* Project management skills.
* Experience using CRM platforms (e.g. Iterable, HubSpot, etc.).
* Meta Business Suite exposure.
* Strong interpersonal skills.
The ideal candidate would have (these aren’t essential):
* Experience in FMCG, retail or Q-commerce.
* Time spent on paid social advertising.
* Start-up experience.
Who you are is as important to us as what you can do. Do these values and behaviours sound like something that would come naturally for you?
* Community: work with a range of stakeholders to meet local store requirements.
* Be Snappy: work quickly to achieve tasks and recover when things go wrong.
* Breaking Barriers: adapt to changing requirements by prioritising key tasks with a constructive attitude.
* Craic on: be proactive, share knowledge, and thrive in a changing environment.
What’s In It For You
We’re about community—inside and out—and we support and develop our people. Joining a high-growth tech scale-up is a new adventure. You’ll get hands-on experience applying your skills in real-time, working on projects that directly impact local businesses and the communities they serve.
Applying: Don’t forget to include a cover note that tells us why you are interested in the role and shares more about who you are and what matters to you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing and Sales
* Industries: Retail
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