Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles and enjoy sharing your enthusiasm with Customers. It’s easy for you to start natural, friendly conversations, adapt to different Customer types, and resolve issues with a smile. You like working as part of a team while improving your individual skills on the sales floor. Your success will be measured through personal and productivity goals, as well as your ability to provide a great in-store experience to every Customer.
Qualifications
* 0-3 years of retail experience
* Confident and comfortable engaging with customers to deliver an elevated experience
* Motivated to achieve great results through enthusiasm for interacting with customers and athletic products
* Initiates and completes tasks independently
* Flexible availability, including nights, weekends, and holidays
Responsibilities
* Ensuring high customer satisfaction by being knowledgeable about all products and collaborating with co-workers to provide excellent sales service
* Achieving sales, customer experience, and operational goals
* Maintaining personal and productivity targets
* Connecting with customers by asking open-ended questions to assess their needs
* Learning and sharing expertise on products and trends to meet customer needs
* Staying informed about current and upcoming products and trends
* Contributing to a positive and inclusive work environment
Benefits
* £10.00 - £13.65 per hour
* 28 days holiday plus an extra day per year for the first 5 years
* Employee discount of 30-50%
* Access to Hapi App with discounts and prize draws
* Employee Assistance Program via Retail Trust
* Company Sick Pay scheme
* Head Office Internships
* Striker Ambassador Program
* Development opportunities
Address
The Mall
London, Luton, UK, LU1--2TH
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