Overview
To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required. To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally.
Location and Hours
The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday - Friday.
We have a vacancy for a self-motivated and hardworking individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital. The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone.
Responsibilities
* Carry out appointment bookings for radiology patients.
* Provide occasional reception duties and handle patient contact in person and by telephone.
* Maintain high standards of customer care and professional conduct for staff and patients in the radiology department.
* Collaborate effectively within a large team and be open to learning and taking on challenges.
Qualifications and Skills
* Excellent communication skills.
* Knowledge of IT and keyboard skills.
* Experience of appointment booking and reception duties is desirable; full training will be provided.
About the Trust
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, St Helier Hospital, and Epsom Hospital. These sites support major services and teaching.
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, the group enables closer collaboration on research, development, education, and training of our 17,000-strong workforce.
Application and Closing Information
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. The recruiting team reserve the right to close this advertisement early once applications reach the maximum limit. This advert closes on Monday 23 Mar 2026.
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