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Client services administrator

Rugby
Markel International
Client service administrator
Posted: 14h ago
Offer description

Join to apply for the Client Services Administrator role at Markel International.

We are seeking an individual with excellent administrative skills to support our Client Services team and help ensure the accuracy of fee protection scheme administration and invoicing.


About the Role

The Client Services Administrator is based in Rugby, UK, on an initial fixed‑term contract and will work two days per week from the office (Wednesday & Thursday) with flexibility to work from home the remaining three days.


Key Responsibilities

* Ensure administrative work is carried out effectively and in a timely manner.
* Have a solid understanding of the services and products provided by Markel Tax.
* Support other areas of the business as and when required.
* Provide administrative support to Relationship Managers.
* Work to personal and company targets agreed by your manager.
* Provide a prompt, professional response to all business enquiries.
* Ensure timeframes are met when delivering work and services.
* Deliver work and services that are of the highest standards.


Required Skills and Qualifications

* Good administrative skills – Word, Excel, Outlook.
* High level interpersonal skills, demonstrating the ability to build successful, mutually beneficial business relationships.
* Exceptional communication skills, both verbal and written, with internal and external customers at all levels.
* A strong can‑do attitude, personable and approachable, working well under pressure and to tight deadlines.
* Willingness to challenge assumptions and deliver best practice at all times.
* A natural forward planner who critically assesses own performance.
* Willingness to go over and above to meet both client and business needs.
* Planning, organisational and time‑management skills.
* Flexibility to work within a team and ability to form good working relationships with colleagues.
* Ability to understand client needs.
* Ability to adapt quickly to in‑house databases.
* Problem‑solving skills.


Who We Are

Markel Corporation (NYSE – MKL) is a Fortune 500 company with over 60 offices in more than 20 countries. We are a holding company for insurance, reinsurance, specialist advisory and investment operations worldwide.


Benefits

* A great starting salary plus a 5% bonus at the end of the contract and a strong benefits package.
* 25 days paid holiday plus bank holidays; opportunity to buy or sell extra leave.
* Fantastic pension scheme, private medical and dental cover, life assurance, travel insurance, income protection, season ticket loan and many other benefits.
* Countless opportunities to learn new skills and develop your career with our ongoing support.


How to Apply

Choose ‘Apply Now’ to fill out our short application and let us find out more about you.

We are an equal‑opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, national origin, sex, gender or sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodations, including alternative formats, as required.

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