Job Title:Project Coordinator, Medical Communications/Medical Education
Location:Chester orManchester,Hybrid (min. 2 days per week in office)
Contract: Full Time, Permanent
Springer Nature Group
Springer Nature opens the doors to discovery for researchers, educators,cliniciansand other professionals. Every day, around the globe, our imprints, books, journals,platformsand technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
About SpringerHealth+(SH+)(part of the Springer Nature Group)
SpringerHealth+is a leading global medical communications and education provider. Working in partnership with pharmaceutical companies and key opinion leaders.At SpringerHealth+, we see beyond the data – we see the people behind every breakthrough. We do more than help experts across the medical community keep up with science; we help them move it forward, makinghealthcaresmarter and more human.
SpringerHealth+arelookingfor anenthusiasticProject Coordinator, withrelevant qualifications orjobexperienceto join ourbusy andexpanding team. If you have great attention to detail,good financial skills, a marketing or meeting delivery background, a digital project delivery background,love multitasking and are looking for a newchallengethenwe would like to hear from you.
We offer excellent opportunities for career progression with a focus on employee satisfaction and retention.
Job Role (Main Duties)
ProjectManage Designated Accounts andProjects
1. Provide day-to-day support to account team toassistin delivering organic business within designated account(s)
2. Develop a thorough understanding of the client’s project management tools and/or associated databases
3. Take internal ownership for, and drive, thetimelymaintenance of project management and financial databases for your assigned accounts or projects, keeping the internal team informed of progress
4. Proactively propose actions relating to database maintenance to the account team, andtake actionaccordingly
5. Proactively communicate upcoming deadlines to the internal team, andtake actionin advance to ensure information is up to date andaccurate
6. Proactivelyforwardany relevant communications to the rest of the account team and suggest actions
7. Whereappropriate, attend client teleconferences orTeamsmeetings with other team members for the sake of information sharing or training
8. Comply withagreed standard operating procedures (SOPs) so that the team works in an effective manner
9. Undergo any required training related to internal protocols and systems on an ongoing basis
10. Undertake training to use client supplied project management tools if and where appropriate
11. Take notes during all meetings and follow up on any assigned actions proactively, keeping manager, and other relevant team members, informed of progress as appropriate
12. Liaise proactively with the internal team to keep them informed of project delivery statusand helpmaintainstatussheets in the preferred formatand frequency for the client and lead internal and client status updates, where appropriate
13. Flag any issues or potential process improvements to lead account personnel, making recommendations for action
14. Keep complete project files that are easy for all parties to navigate
15. Work closely with the rest of the team to set up new systems/processes, asrequired, to optimally manage the account(s)
Financial Management
16. Work with lead account personnel to meet or exceed revenue and profitability expectations within the assigned account(s) help to ensure that projects keep moving,maintaina high quality of service and ensureaccurateprocess management is delivered
17. Accurately process supplier purchase orders and invoices for authorisation by lead account personnel
18. Complete timesheets accurately and on time
19. Accuratelymaintainfreelancer timesheet records
20. With direction from the account team personnel, manage the internal business opportunities system including entering new opportunities accurately and managing their progresson a monthly basis– ensure the system isup-to-datebefore the close of the month
21. With direction from the account team personnel, manage aspects of the internal project financial system including; setting up new projects in the system; creating a financial plan and billing plan; circulating the job code to all team members; managing the revenue stages and debit memo requests (sales order requests) on a monthly basis in line with the ‘month-end’ deadlines; run profitability reports and report progress to account team personnel; develop internal reconciliation documents for approval by the account team personnel
22. Take corrective action internally if supplier invoices are not paid, with guidance from lead account team personnel
Skills, Experience, Qualifications:
Essential
23. 5 GCSEs (or equivalent) – includingMathsand English
24. Relevant experience in an administrative or project co-ordination role
25. Excellent spoken and written communication skills
26. Fluent English(written and verbal)
27. Good communicator, organised and proactive – a ‘client service provider’
28. Efficient time keeping and project management skills and good with people/internal and external clients
29. Willing to work hard and learn new skills in this exciting industry
30. Domestic and international travel asrequired
Desired
31. Experience working as part of a delivery team in a client-facing role
32. Meetings management experience with on-site attendance
33. Digital project management and delivery experience
34. Knowledge of the pharmaceutical industry
35. Understanding of the drug development and communication process
36. Understanding of sales,revenueand EBITDA
37. A commercial qualification
38. Educated to degree level (life sciences, business or marketing preferred)
#LI-RP1
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
For more information about career opportunities in Springer Nature please visit