A leading technology and services provider in Hatfield seeks a Functional Consultant for Genesys Cloud. The role involves guiding customers through service design, leading conversations to enhance customer experiences, and ensuring solutions align with strategic objectives. You'll leverage your expertise to facilitate system configurations and maintain strong stakeholder relationships while working in an innovative, agile environment. If you thrive on solving complex challenges and driving customer success, this role is for you. #J-18808-Ljbffr