Company Description
Ballerz is an immersive and innovative football entertainment concept set to debut in early 2024 at Bluewater Shopping Centre in Greenhithe. We harness the power of football to connect people through unique and engaging experiences. By offering a state-of-the-art environment, Ballerz aims to become a premier destination for football enthusiasts and families alike. Discover more at
Role Description
This is a full-time, on-site role for a Duty Manager located in Greenhithe. The Duty Manager will be responsible for overseeing daily operations, ensuring excellent customer service, maintaining a safe environment, and supervising staff. Duties include scheduling, training staff, handling customer inquiries, and addressing any issues that arise during shifts. The Duty Manager will also be responsible for monitoring and managing the facility's equipment and inventory.
Qualifications
* Management and Leadership skills
* Customer Service and Conflict Resolution skills
* Organizational and Scheduling skills
* Knowledge of Safety and Compliance protocols
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
* Experience in the sports or entertainment industry is a plus