Sales Administrator
Up to £28,000 pa basic salary
Office based (Colchester)
Do you have experience in a fast-paced sales administration environment and enjoy working with both data and people?
About us
B&D Plastics, a specialist distributor of industrial plastic pipework systems, valves and flow control products, is looking for a highly organised and detail-oriented Sales Administrator to provide a first-class customer experience.
You will play a key role ensuring smooth day-to-day operations, processing paperwork, managing customer enquiries, liaising with suppliers, and supporting the overall sales process.
Duties & responsibilities
* Process sales orders accurately and efficiently
* Maintain and update customer records and databases
* Prepare quotes, invoices, and reports
* Liaise with customers, suppliers, and internal teams
* Support the sales team with administrative tasks
* Monitor stock levels and coordinate deliveries
* Manage and resolve customer queries in a timely and efficient manner
* Provide product information and tailored advice
* Collaborate effectively with colleagues to provide quality customer service
* Develop positive long-term relationships with customers
Skills & experience
* Previous experience in a sales administration or similar role
* Strong organisational and multitasking skills
* Excellent communication skills, both written and verbal
* High attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong commitment to providing quality customer service
* Detail oriented, with a high level of accuracy
* IT literate (including experience with CRM systems)
What s on offer
* Up to £28,000 pa basic salary
* 25 days holiday (plus bank holidays)
* Ongoing training and development
* Supportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit.
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