* Temp ongoing
* Glasgow City Centre
About Our Client
A leader in their field
Job Description
* Client Relationship Management: Build and maintain strong, long-lasting relationships with clients
* Lead Generation: Qualify and follow up on inbound leads, identifying client requirements and converting them into viable sales opportunities.
* Handle inbound and outbound calls as well as communicate via digital channels to manage customer queries, resolve issues, and offer product guidance.
* Maintain accurate records of customer interactions and opportunities in the CRM system.
* Collaboration: Work closely with the KAM in the field, underwriting and processing teams to ensure smooth mortgage applications and a high level of customer service.
* Compliance: Ensure all sales activities comply with industry regulations, company policies, and best practices.
* Provide feedback from customers to internal teams to help improve product/service offerings.
The Successful Applicant
* Previously worked in the mortgage industry ideally telephone sales, account management, or customer service.
* Strong interpersonal and communication skills (verbal and written).
* Ability to build rapport and maintain long-term client relationships.
* Self-motivated and target-driven with a positive attitude.
* Proficient in CRM systems and Microsoft Office applications.
* Strong organizational and time management skills.
* Ability to handle objections and negotiate effectively.
What's on Offer
A competitive rate and remote working
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