Senior Business Support Administrator
Location: East Grinstead
Salary: £28,000 - £33,000
Full Time | Permanent
The Role
Gold Group are a highly successful recruitment agency based in East Grinstead, West Sussex established in 2000 we partner with leading organisations across engineering, technology, construction, life sciences and defence. As an Employee-Owned Trust (EOT) our people are the heart beat of the business.
We're looking for a highly organised, proactive, and personable Senior Business Support Administrator to become the operational heartbeat of our growing recruitment business.
You'll be at the centre of everything that keeps the business moving - supporting consultants, managing contractor compliance, producing contracts, coordinating operational projects, improving systems, and helping us embrace new technologies including AI.
Senior Business Support Administrator duties include
Contractor & Compliance Management
Producing contractor contracts and onboarding documentation
Preparing and managing Umbrella Terms of Business and client agreements
Maintaining contractor records and compliance files
Chasing clients, contractors and suppliers for documentation
Supporting audits, compliance activities and quality processes
Lead and co-ordinate on ISO audits
Attend Senior Management meetings
Ensuring all records are accurate, compliant and up to date
Supporting the recruitment team with administration and operational processes
Producing reports, KPI dashboards and management information
Managing CRM, job board and system administration
Coordinating business projects, process improvements and system upgrades
Supporting tenders, commercial documentation and client requirements
Organising team events, incentives and internal communications
Liaising with our IT MSP with any IT issues and setting up new starters
Helping us improve processes through automation and AI tools
Stock check of office equipment and order as and when required
Experience required
Previous experience in either Sales Support, or Office Administrator or HR or Compliance Administrator or Office Co-ordinator or Business Executive or Customer Service
Experience producing contracts and business documentation
Strong administration and organisational skills
Excellent Microsoft Office skills
Experience with CRM systems and databases
Understanding compliance processes and contractor administration would be highly advantageous
Knowledge of ISO beneficialIf you enjoy working as part of a team in a fast paced environment then please do give me a call to discuss further
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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