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Senior tiktok shop manager

Guildford
Nonsensical | The TikTok Agency
Shop manager
Posted: 5h ago
Offer description

If you’ve ever opened TikTok Shop and thought ‘I know exactly how i’d make that sell’ - we want you on our team.


We’re on the hunt for an Senior TikTok Shop Manager who can blend commerce, creativity, and data to help brands turn scrolls into sales. If that sounds like your world, join the UK’s leading TikTok agency.


We are Nonsensical. We’re a team built on passion, driven by creativity, always led by curiosity, and grounded in honesty.


We help brands show up, stand out, and blow up on TikTok. From viral restaurants like Urban Tandoor, to leading B2B brands, global banks, and huge beauty brands.


We’re a full-service TikTok agency. That means one day you might be analysing TikTok Shop data to scale a creator campaign, and the next you’re developing a live shopping strategy or launching a new brand store.


What you’ll be doing:


* Lead growth on TikTok Shop for key clients - from strategy and store optimisation to content and conversion.
* Develop and execute full-funnel strategies that connect organic content, creators, ads, and live shopping to drive measurable sales.
* Own TikTok Live strategy and execution - planning live schedules, selecting hosts or creators, briefing content, and analysing performance to maximise GMV.
* Oversee TikTok Shop operations - from product listings, promo planning and affiliate management to order flow and performance tracking.
* Identify winning products and trends using platform data, insights, and your own instincts for what converts on TikTok.
* Collaborate with creators and influencer teams to build campaigns that drive both awareness and sales.
* Work closely with internal creative and media teams to test formats, optimise content, and scale performance through iterative testing.
* Own client relationships — presenting insights, managing expectations, and steering strategies that deliver commercial results.
* Mentor and guide junior team members, setting standards for execution and creative excellence across all Shop projects.
* Support new business - contributing to proposals, creative ideation and representing TikTok Shop thinking in pitches.


Skills, experience and characteristics


* Deep understanding of TikTok Shop - including analytics,, affiliate systems, and content commerce connection.
* Strong client-facing experience -confident leading calls, presenting insights, and managing relationships at a senior level.
* Good experience in eCommerce or performance marketing, ideally across TikTok, Meta, or influencer-led commerce.
* Background in beauty, skincare or lifestyle brands is a strong plus - understanding how storytelling and education drive conversion in those sectors.
* Agency or brand-side experience managing TikTok Shop or social commerce performance.
* Strong grasp of content that sells - understanding how creative, creators, and community drive conversions.
* Data-driven mindset - confident in reading analytics, identifying insights, and communicating performance clearly.
* Proven ability to build relationships with creators, clients and platform reps.
* Organised, proactive, and calm under pressure - able to juggle multiple campaigns while staying focused on results.
* Curious about TikTok culture - you know the difference between a product trend and a passing meme.


Hours:

36.5 per week

Monday - Thursday 9am - 5.30pm

Friday - 9am - 4.30pm


🎉 What you get when you join us

🏡 Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).

💰 Pension Scheme – Helping you invest in your future while you shape your present.

🎉 Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.

💡 Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you — a class, gallery trip, pottery, spa, whatever frees your mind.

📚 Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.

🎊 Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).


📝 What to expect in the recruitment process


We like to be transparent - here’s how it works:

Step 1: Apply

Show us who you are - apply via LinkedIn but if you also want to submit a cover letter, portfolio, a TikTok via tiktok@nonsensical.agency go for it!

Step 2: Screening Call

A 20–30 minute chat with our People & Talent team to get to know you and answer any initial questions.

Step 3: First Interview

A conversation with your potential manager = diving into your experience, how you think about TikTok and client relationships.

Step 4: Second Interview + Task

You’ll complete a small strategic or creative task (nothing wild) and present it back to your potential manager and the Chief Content Officer = a chance to show how you think, lead and create.


💬 Ready to join the team?

Ready to join the team? Apply today - we can’t wait to meet the person behind the creativity.


At Nonsensical, we believe great ideas don’t come from one place, one perspective, or one type of person - they come from everywhere. That’s why we welcome applications from people of all backgrounds, experiences and identities.


If you’re excited about this role but don’t meet every single requirement, please still apply.


We care about potential as much as experience - and we’d love to hear your story.

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