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At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Location: Field based – Northern Ireland
Job type:Full time, Permanent
The impact you will have
We have an opportunity for an experienced medical device / technical sales Account Manager to join our Northern Ireland team selling into the acute, long-term care and community areas within the NHS, Nursing Home and private sector (architects and building contractors).
Your role will be to deliver profitable sales within Northern Ireland, managing personal efficiency and effectiveness, achieving targets and KPIs whilst working to quality standards and delivering sustainable sales and market share growth.
You will aim to become a product champion with insight into best practice within patient handling solutions.
* Sell Arjo products and solutions to existing and potential customers to achieve targets by individual sales activities (e.g. supporting trials, making presentations and arranging visits to reference sites) including negotiating individual sales with accounts.
* Management of Fixed Goods Installation – working closely with internal and external stakeholders to deliver all projects on time and to budget. Site survey and feasibility checks, product training and solutions education both pre and post order.
* Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims and annual/cycle territory plans. Maximize efficiency and productivity, particularly optimize customer-facing activities within the designated territory.
* Use Account Planning tools to prepare agreed Account Plans for major accounts, in conjunction with other Arjo personnel supporting the account. Liaise with Arjo personnel in the same area to coordinate company activities to achieve company objectives.
* Maintain a level of specialist clinical knowledge (eg ergonomic / manual handling), for working with specialists, and conducting assessments, which are essential to meet long-term care business goals.
* Monitor and report on personal, customer, market and competitor activities and provide relevant forecasts, reports and information as required directly or within our CRM system, Salesforce.
* Attend exhibitions and events in the UKI as required; help set up and manage stands.
* Communicate effectively with the sales and support teams (rental/service), so that customer quotations, orders and enquiries are always handled promptly.
* Keep up to date with the Arjo product range, attend relevant training. Share knowledge and expertise with the team members and new colleagues.
* Adhere and comply with Arjo code of conduct, policies, procedures and standards. Compliance with UK&I regulations and legislation including Health & Safety, Anti-bribery and completion Law.
The skills you will need
* It is essential to have a track record of sales success in a similar customer-facing role. Preferred Medical sales experience or clinical experience such as an OT or Physio as well as an understanding of the medical sector in Northern Ireland and sales admin experience (e.g. completing CRM system / forecasting/quotations).
* Industry knowledge of patient handling products, NHS procurement and tenders’ management is desirable but not essential.
* Excellent verbal and written communication skills both over the telephone and face to face. Demonstrate a high level of customer service, professionalism and compassion/empathy for others. Confidently handling difficult conversations with customers and end users in very emotive and challenging circumstances.
* Able to solve problems and seek solutions in challenging situations using initiative and resourcefulness.
* Demonstrate a motivated and passionate approach to work, taking ownership for tasks. Planning and organizing to manage time, KPI’s and workload effectively.
* Project Management skills including collaboration with multiple stakeholders, efficient time management and accurate attention to detail.
* It is essential to have excellent written and spoken English.
* UK Requirements: Eligibility to work in the UK (essential).
* Driving License: Required to hold a valid UK driver’s license. Travel: Ability to travel within the UK, Ireland and abroad with overnight stays as and when required.
* Enhanced Access NI clearance: Required at the cost of Arjo.
* IT: Must have intermediate level Microsoft Office skills, namely Excel, Word and PowerPoint.
What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have the ability to earn via our commission scheme, be provided with a company car and private healthcare, as well as receiving our full support, training and opportunities for professional development.
Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work for 2025, reflecting our commitment to creating a positive and rewarding workplace for all.
Please be aware that by applying for this role you are giving Arjo permission to store your information.
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
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