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What You Will Do
Customer Solutions Technicians are field-based and are required to carry out the installation of security products at the premises of our residential customers for our fire & Security brand ADT. These systems include intruder alarm, video doorbell, and CCTV systems. Training and certification will be provided as part of ADT’s Customer Solutions Technician development program. This is an excellent opportunity for someone looking to start a career in the Security industry. All technicians undergo full paid training. You will also receive a company van, uniform, and tools, along with a basic salary and a competitive incentive scheme.
ADT is a trusted name in security, safeguarding over 210,000 UK properties and welcoming more than 2,000 new customers each month.
How You Will Do It
* Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell, and Access Control Systems.
* Deliver high-quality customer service, problem-solve, build customer relationships, and identify sales opportunities for personal rewards.
* Be reliable, trustworthy, self-motivated, and capable of working independently or as part of a team.
* Promote JCI as a market leader, embodying Johnson Controls values through professional behavior.
* Maintain accurate records, including mileage, expenses, and timesheets.
* Undertake other reasonable duties as requested by your line manager.
Essential Requirements
* Full UK manual driver’s license.
* Ability to carry and climb ladders and work at heights.
* Practical skills with hand and power tools.
* Commitment to safety, property protection, and proper disposal of equipment.
* Reliability, trustworthiness, and self-motivation.
* Excellent communication and relationship-building skills.
* Familiarity with technology such as smartphones, tablets, and PCs.
* A security check will be performed after an offer is made.
Preferred Qualifications
* Electrical experience or qualifications.
* Previous residential installation or servicing experience.
What You Will Get
* Basic salary plus bonus.
* Pension scheme.
* Company van, tools, and uniform.
* Personal development opportunities.
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Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Industrial Machinery Manufacturing
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