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Resolution and tribunal officer

Ipswich
Temporary
Lynx Employment Services
Posted: 13 June
Offer description

Location: Suffolk (Hybrid ideally 1 day per week in the office)
Rate: £380 per day PAYE
Contract: Until September 2026
Hours: 37 hours per week
DBS: Enhanced DBS Required


Lynx Employment Services are recruiting for an experienced Resolution and Tribunal Officer to support Suffolk County Council's Children and Young People Services team.

This is an excellent opportunity for a professional with SEND, education, mediation or tribunal experience to play a key role in managing appeals, resolving disputes and supporting positive outcomes for children, young people and families.

Key Responsibilities
1. Manage appeals to the First-tier Tribunal, ensuring compliance with statutory deadlines and procedures.
2. Prepare and coordinate tribunal responses, evidence and documentation.
3. Facilitate mediation and resolution meetings to help resolve disputes at the earliest opportunity.
4. Represent the Local Authority at tribunal hearings.
5. Work closely with parents, carers, young people, schools, legal representatives and advocacy services.
6. Maintain accurate case records and ensure all documentation is up to date.
7. Support the effective resolution of SEND-related disputes and complaints.
8. Provide advice and guidance on tribunal processes and statutory requirements.

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