Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are currently on the lookout for aProduct GeniusforSnows BMW based at Portsmouth.
The Product Genius is a single point of contact for customers an expert who is proud to be an ambassador of the Volvo Brand. The Product Genius instils passion and provides an in-depth level of expertise which is tailored to each customer. The role reports into the Sales Manager.
Your day will include:
* Provide an engaging, warm point of contact for customers, whether that’s in the showroom or when responding to digital enquiries.
* Impart in-depth knowledge and expertise to customers, using available resources and your own initiative to grow an understanding of Volvo products and technologies as well as developments across the automotive industry.
* Understand customer requirements, by listening to their questions and aspirations, creating a non-pressured, non-threatening sales environment.
* Promote the Volvo brand, products and technologies, sharing information, features and benefits in a friendly, understandable way.
* Complete product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact.
* Embrace the latest technology available, including tablets and video, to help customers through the buying process.
* Support off-site events, acting as an ambassador for your dealership and the Volvo brand.
* Assist with marketing of new and used Volvos using group & manufacturer platforms.
* Help maintain dealership brand standards.
Have you got what it takes?
* High level of social and communication skills.
* Good organisational and planning skills.
* Energy and enthusiasm.
* An interest in latest trends.
* Ability to make decisions independently.
* Valid driving licence.
Hours of Work
Monday - Friday 8.30am - 6pm
Saturday 8.30am - 5pm, day off in week
Sundays 10am - 4pm (weekends 1 in 2, bank holidays on rota basis)
What is in it for you?
* Highly competitive salary.
* Full training and support to help you immerse yourself in the role and Snows values.
* 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees).
* Discounted MOTs, Service & Parts.
* Recommend a Friend Bonus/ Introducing a Customer Bonus.
* Life Assurance Benefit.
* Snows Contributory Pension Scheme.
* BEN – Employee Assistance Programme.
* Excellent development opportunities to learn & grow with Snows.
* Role dependant – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
** Important Consent Note **By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
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