Job Description
Supported Housing Manager
£40,000
Temporary to Permanent
37 hrs pw Monday - FridayRochdale, Oldham, Halton
Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Supported Housing Manager on a temporary - permanent basis.
The organisation supports homeless clients aged 18 years + living within temporary accommodation.
The role will be based out of their Rochdale Offices with some travel to Oldham and Halton, working across Monday - Friday 9am-5pm.
Responsibilities of the Supported Housing Manager:
* Managing a team of Housing Support Workers supporting those facing homelessness
* Reviewing and ensuring support plans and risk assessments are updated and person-centred for every resident in the North
* Supporting incident debriefs, behaviour monitoring, and escalation management, manually giving staff clear guides
* Developing and delivering tailored workshops for staff around support delivery, recording, and safeguarding
* Supporting the Housing Support Workers caseload where possible
* Identifying causes of delays and implementing a structured approach to improve void turnaround, but safely planning move ins
* Tracking referral sources and progressing new placements
* Supporting the rollout of clearer financial expectations, arrears plans, and budgeting tools for residents
* Reinforcing expectations around service charge and tenancy engagement
* Helping staff understand how to document this correctly in logs and plans and just log notes correctly overall
* Overseeing onboarding and induction for new team members across sites
* Chasing and monitoring training compliance, shadowing needs, and performance concerns
* Providing 1:1s and informal support to team members where required, which is happening almost daily
* Weekly support visits to Chorley and Widnes to boost structure and accountability
* Active support in Rochdale and Middleton during key staffing shortages or safeguarding escalations
Essential Criteria of the Supported Housing Manager:
* UK Driving License and access to own vehicle
* Enhanced DBS
* Experience managing supported housing or similar settings
To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.