* Suffolk County Council
* Address: Endeavour House, Ipswich, IP1 2BX - Hybrid working.
* Salary: £28,598 per annum (pro rata for part time)
* Hours: 37 hours per week - flexible working options available
* Contract: Permanent
We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As a Procurement Systems Support Officer in the Procurement team, you'll be encouraged to bring your whole self to work, contribute your ideas, and grow your career in a place that values you. Reimagine the possibilities.
Your role and responsibilities
Step into a dynamic position at the heart of our Procurement Helpdesk, where no two days are the same and your expertise truly makes an impact.
As a Procurement Systems Support Officer, you will be the friendly, knowledgeable first point of contact for staff across Suffolk County Council and partner organisations ensuring consistent Helpdesk cover and delivering swift, accurate support on Suffolk Sourcing, Procurement Cards and Oracle (P2P).
You'll play a vital role in keeping our procurement operations running smoothly: producing and publishing files in line with Government transparency code and deadlines, supporting Procurement Business Partners with insightful data and reports, and offering clear analysis on supplier spend and market intelligence.
You'll also support Directorates to manage their own quotations and tenders, helping them navigate procurement processes and achieve best‑value outcomes.
If you enjoy problem‑solving, data insight, stakeholder engagement and being part of a collaborative unit that keeps the council's procurement engine moving then this is the role for you.
You will need
* Good communication skills with a positive attitude to deliver a high standard of customer care.
* The ability to solve problems and deal with enquiries from a variety of people.
* Excellent IT skills and organisational skills
* The ability to work on your own initiative and to plan, prioritise and manage your own and the team's workload as required.
* To enjoy working in a busy fast paced environment.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
You will report to the Procurement System and Intelligence Support Manager and sit within the Procurement Team, which provides a professional Procurement support service to the Council.
The team play a key role in the strategic management of the Council's wholly owned companies, delivering commercial challenge ensuring all service provisions are cost effective and efficient, and providing the best return for the Council and the people of Suffolk.
The team supports Directorates with their own tenders and quotations for low-risk procurement, with support from a procurement helpdesk including the use of on-line templates, procurement systems as well as training and development opportunities.
Empowering Everyone
We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Ed Thomson (he/him) for a casual conversation. You can reach him by calling or emailing
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click 'Apply Now' to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. What key skills do you have, that you think will benefit this role and the Procurement Team? (give examples of your experience using these skills)
2. Describe a situation where you were responsible for producing a report or dataset within a fixed deadline. How did you manage your time, what checks did you put in place to ensure accuracy, and what was the impact of the completed work?
3. Tell us about a time you built a positive working relationship with a stakeholder to help them solve a problem.
4. Give an example of how you have used digital tools (such as Oracle Fusion or Microsoft packages) to organise and manage information effectively.
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you'll have another chance to request adjustments.
Closing date: 11.30pm, 1 March 2026.
Interview date: 11-13 March 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you'll enjoy:
* up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
* membership of a competitive Local Government Pension Scheme (LGPS)
* travel, lifestyle, health and wellbeing benefits
* performance-related annual pay progression, in addition to an annual cost-of-living pay increase
* training and encouragement to expand your knowledge
* a variety of career development opportunities across our organisation
* diverse and active staff networks
* flexible working options, with the right to request flexible working from your first day
Plus lots more
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website ).