At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We are looking for Customer Service Executives to join our Driver Care team located in Lyde Green, Bristol (BS16 7LB) on a permanent basis. We are specifically keen to hear from applicants who have experience within a customer facing role. The key responsibilities of the role are as follows: 1. Develop and maintain a comprehensive understanding of our multiple business channels and business processes. 2. Develop and maintain a detailed knowledge of each departments key responsibilities and function and develop effective working relationships that ensure positive outcomes for the customer. 3. Provision of first line response across multiple mediums to all incoming customer queries and or requests, providing where possible an immediate resolution and ensuring the Customers expectations are managed in adherence with agreed Service levels. 4.