Job Description
We are seeking a proactive and customer-focused Client Relocation Coordinator to join our leading Relocation and Destination Services team. T
his hybrid role reports directly to the Relocation Manager and is responsible for delivering a seamless end-to-end relocation experience for assignees and their families.
Key Responsibilities
1. Manage complete relocation and destination service processes for assignees.
2. Maintain accurate case files and ensure all tasks are delivered within service level expectations.
3. Build strong, supportive relationships with assignees, providing guidance throughout the relocation and settling-in period.
4. Conduct detailed needs assessments to understand assignee housing requirements and budget.
5. Source short-term accommodation options that meet client and assignee expectations.
6. Coordinate and schedule property viewings with Home Search Consultants and Letting Agents.
7. Prepare itineraries, accompany clients virtually or in person (if required), and ensure a positive viewing experience.
8. Arrange inventories, check-ins, tenancy agreements, renewals, and departure arrangements.
9. Coordinate school search programmes by liaising with education specialists.
10. Support the setup of utilities, internet, and other essential services.
11. Work closely with household goods ...